Introduction

The purpose of this handbook is to describe the relationship that exists between ����app and its staff and administrators (except those with faculty rank as defined in the Handbook for Teaching Faculty). The mission of ����app forms the foundation for our working community, and the success of the unviersity in living out this mission is related directly to the competence, performance and conduct of its staff members. ����app asks each staff member to participate in this community by being accountable to and responsible for each other. An essential element of our responsibility to the community and to one another is to strive always to "lead a life worthy of God, who has called you into his own kingdom and glory" (I Thessalonians 2:12).

The details describing the administration of the major areas mentioned in this handbook are deliberately brief. The handbook provides a reference to other sources for more detail. It is each staff member's responsibility to read this handbook and to ask for clarification of any policy that he or she does not fully understand.

Though ����app is an “at-will employer,” the policies, rules and regulations set forth in this handbook will, to the extent consistent with the Articles of Incorporation and the Bylaws of ����app, be binding on the university, its board of trustees, officers, and staff. Changes may be made to this handbook by the university as approved by the board of trustees. Unless otherwise specified in this handbook, changes will be effective after thirty calendar days' notice. Staff members will be notified when new policies or revisions are made, and it will be their responsibility to keep up to date. The human resources office is the official source for information regarding details of employment and university-sponsored benefit plans. Statements of interpretation and application of this document must come from the human resources office.

In each staff member's letter of appointment, the conditions of employment are described in broad form. If a staff member has questions or concerns at any time about his or her employment, about the contents of this handbook, or about any policy or practice of ����app, he or she is encouraged to contact the human resources office.

This handbook supersedes any former written or verbal policies, handbooks or procedures. All forms, documents, policies and procedures referenced in this handbook are available in the human resources office. The human resources website provides the complete version of the ����app staff handbook.

Employment

A. Hiring policies

Equal employment opportunity

����app is committed to equal employment opportunity and strives to employ the best qualified personnel in all areas of operation. ����app prohibits unlawful discrimination. For more information, please refer to the university policy on discrimination and harassment.

Employment background checks

Employment at ����app is contingent upon a background check, which is required for all staff members.��If the background check reveals a conviction or misconduct relevant to the position, or if an individual refuses to give consent for a background check, the individual may be disqualified from holding the position.

The university recognizes the need to conduct background checks on staff members while protecting the privacy of staff members. University policy as well as state and federal laws recognizes the individual's right to privacy and prohibits university staff members from unauthorized use or disclosure of personal information.

Staff hiring procedure

Open positions at the university are posted through Workday and displayed via the . Internal staff may apply directly through their Workday accounts via the internal job board. Questions about the hiring process can be addressed to the human resources office.

B. Employment policies

Categories of employment

The following definitions serve to clarify the difference between employees who are exempt and non-exempt from overtime rules.

Exempt staff members:

As defined by the Federal Fair Labor Standards Act (FLSA), exempt staff members have responsibilities that include a predominant amount of executive or managerial duties, or positions that require either an advanced educational degree or knowledge and experience in a specific field that is considered of a professional nature within the framework of the institution. These individuals are expected to carry out their expressed responsibilities on an as-needed basis without overtime pay. Exempt staff members are normally expected to work between forty and forty-five hours per week.

Non-exempt staff members:

As defined by the Federal Fair Labor Standards Act (FLSA), non-exempt staff members perform functions other than those stated above and have primary responsibilities that are not executive or managerial in nature. Such staff members qualify to be paid overtime rates (time-and-a-half) for hours worked in excess of forty hours per week.

Employment eligibility verification

����app is required to comply with the rules issued by the Bureau of Citizenship and Immigration Services (BCIS, formerly known as Immigration and Naturalization Service) in 1987. All staff members are required to complete an I-9 form demonstrating their right to work in the US on or before their date of employment. as required by the Department of Homeland Security must be provided.

Personnel files

The human resources office establishes and maintains all official personnel records concerning employment. When requested, this information may be made available to authorized persons. Authorized persons include a staff member's supervisor, department head, vice president or president. A staff member or former staff member may review his or her file after:

• submitting a written request to the human resources office one week in advance, and
• presenting proper identification to the human resources office upon request.

Copies of file documents will be provided to the staff member upon request.

Personnel record contents

Information contained in a personnel record will be maintained by the university to document an employee's identity, employment status and job performance at the institution.

Personnel records will include the following materials (if applicable):

• resume
• employment application
• appointment letters
• checklist form for new hires
• HR/Payroll transaction forms
• job description
• information relating to a change in job status
• information related to a change in salary status
• letters of recognition and/or commendation
• performance reviews
• documentation of disciplinary actions

Personnel records will be securely housed by ����app human resources.

Personal information

Staff members’ personal information—date of birth, Social Security Number, mailing address, phone number, dependent and withholding information, beneficiary designations and background-check information—is required to be provided by a staff member to the human resources office at the time of employment. The university has a right to rely on the most recent information provided by the staff member; it is the responsibility of the staff member to notify the human resources office of any change in such information. For the protection of individual staff members, this information will not be released by the human resources office, unless legally required or with written consent.

View and/or change your personal information.

Privacy policy

As a community of individuals, ����app strives to balance an individual's right to personal privacy against the community's need to collect information for accountability, assessment, security and other purposes. For more information on privacy, please refer to ����app information security: ownership, right to use and protection of information.

Work hours

Depending upon locations and departments, the most common schedule for non-exempt staff is 8:00 a.m. to 5:00 p.m., with an hour lunch break, Monday through Friday, during the regular academic year. During the period when our regular, academic-year students are not on campus, ����app adjusts “business hours” for administrative and academic offices. The most common schedule is from 8:00 a.m. to 4:30 p.m. , with a half-hour lunch break. For some positions, especially the evening and night shifts, the lunch break is set at thirty minutes throughout the year. In any case, all non-exempt full-time staff members are expected to be at their workstations or on assigned university work at least forty hours per week, except for a fifteen-minute break during any four-hour period. Exempt staff members are normally expected to work between forty and forty-five hours per week. It is expected that exempt staff members will work as many hours as it takes to fulfill their job requirements.

According to the Department of Labor Standards, break periods of fifteen minutes are provided for staff members who work four or more consecutive hours. Such a rest period may not exceed 15 minutes, including the time a person leaves the work area and returns to the work area. Break periods and lunch breaks may not be accumulated or used to shorten the beginning or ending of a work day. Each supervisor is obligated to monitor departmental practice.

Alternative work schedules

Some positions permit alternative work schedules. However, not all requests for alternative work schedules will be granted. Requests for alternative scheduling will be evaluated on a case-by-case basis.

A staff member may request a change to regularly scheduled hours. Examples of this kind of change might include compressed working hours (40-45 hours in four days per week) or a reduction in FTE. If the period for which the change is requested exceeds two weeks, the staff member must submit an or an and the approval process must include the supervisor, the divisional vice president and the director of human resources. These changes may be long-term in nature but must be reviewed every six months. The university reserves the right, with adequate notice, to rescind the arrangement and require the staff member to return to regularly scheduled hours or previous FTE.

A staff member may request a change to regularly scheduled hours for a short period of time—two weeks or less. A temporary adjustment to the work schedule requires supervisor approval only.

Compensatory time

A non-exempt staff member has the option for compensatory time within a single pay period. In the event that a staff member works more than forty hours in the first week of a pay period, he or she has the option to be paid at time-and-a-half for the additional hours during the two-week pay period OR he or she may elect compensatory time within the same two-week pay period at a time rate of 1.5 hours for each overtime hour.

All compensatory time or overtime must be approved in writing in advance by the supervisor in consultation with the divisional vice president. A non-exempt staff member choosing to take compensatory time must first have the time off approved by his or her supervisor so it does not interfere with the overall work and efficiency of a particular office.

Discretionary time

An exempt staff member may not utilize compensatory time, as he or she is considered professional under the Fair Labor Standards Act. An exempt staff member may be eligible for discretionary time off. Discretionary time off is an approved absence that is a mechanism for a supervisor to grant an exempt staff member additional time off in response to extra long hours above and beyond what a professional would be expected to maintain over a period of weeks or months. At ����app, exempt staff members are normally expected to work between forty and forty-five hours per week. However, it is expected that an exempt staff member will work as many hours as it takes to fulfill his or her job requirements.

An exempt staff member, under federal regulations, is expected to conduct his or her professional time without keeping hours. There may be times within the work year given a sustained heavy schedule or unusual hours, an exempt staff member may be granted discretionary time off. This discretionary time off may be granted as time off that is immediately available, or it may be awarded as additional vacation. In all cases, discretionary time off must be approved in writing by the supervisor, vice president and the director of human resources and must be recorded as time away from work.

Alternative work arrangements

For the majority of positions at ����app, work must be performed on campus. Alternative work arrangements may be considered if special situations arise. Factors such as benefit to the department and university and the nature of the work will be used in considering such requests.

Working from home

“Working from home” is defined as occasional short-term periods (fewer than five business days) where a staff member works from his or her home. ����app does not promote working from home as a regular practice and most positions are ineligible for a work-from-home arrangement.

Telecommuting

“Telecommuting” is defined as long-term employment periods in which a staff member's primary office is at his or her home. ����app does not promote telecommuting as a regular practice.

An must be approved in advance by the supervisor, divisional vice president and the director of human resources, and the arrangement must be reviewed every six months by the supervisor and the staff member. When alternative work arrangements are in place, the university reserves the right, with adequate notice, to rescind the arrangement and require the staff member to return to regularly scheduled hours on campus.

Service-learning spring break trips

Mentors for service-learning spring break trips will be selected by the service-learning center. An employee selected to serve as an adult mentor on such a trip may do so at the discretion of her or his supervisor and with the approval of his or her vice president via signatures on the spring break form (obtained from the service-learning center). This time away is a separate assignment and is not considered regular work time. The employee will, however, not suffer any loss of fringe benefits, trip expenses will be covered and the employee will receive a payment amount equal to an employee’s typical weekly wages. More specific information regarding payment for this time away is available from the human resources office.

Approval for time away is vetted through the human resources office. All other information about service learning spring break trips is available from the service learning center at (616) 526-6455.

Voluntary termination

If a staff member decides to terminate employment with the university, written notification should be given to the direct supervisor and to the human resources office at least two weeks before the final day of work. If a staff member does not report to work and does not contact his or her supervisor for three consecutive days, it is assumed that he or she has voluntarily terminated his or her employment at ����app.

Involuntary termination

A staff member is subject to discharge if his or her performance or conduct is not satisfactory or violates the policies and procedures of the university. Ordinarily, the determination to terminate is made by the supervisor in consultation with department head, divisional vice president and the director of human resources. ����app is an at-will employer, meaning that any staff member may terminate his or her employment at any time, with or without cause, and ����app reserves the same right, subject to its obligation to comply with the policies and procedures of ����app. Pay for two weeks may be given in lieu of notice. Staff members will be compensated for accrued vacation and for wages earned to date of termination. Involuntary terminations are subject to Appendix B: problem review and grievance procedure.
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Reduction in staff

There may be times when a department is restructured and a particular position or positions may no longer be required. When a position is eliminated, a minimum of two weeks notice is given to the staff member. Two weeks' pay may be given in lieu of notice if ����app or the staff member elects. The staff member will be compensated for accrued vacation and for wages earned to date of termination. Termination due to a reduction in staff may be subject to Appendix B: problem review and grievance procedure.

Retirement

There is no mandatory retirement age for staff members. Staff members are eligible to retire from ����app beginning at age 62 and after completing at least 10 years of full-time employment. ����app provides a retirement plan with health insurance coverage for eligible staff members. For more information on retirement benefits, please contact the human resources office. Staff members may discuss the specific provisions of the plan with the human resources office.

Exit interviews

When a staff member leaves ����app, for whatever reason, he or she should schedule an exit interview with a representative of the human resources office during his or her last week of employment. Insurance conversion, information concerning retirement benefits and arrangements for the final paycheck are some of the subjects covered during a typical exit interview.

Return of university property

The return of all property of the institution, including but not limited to keys, ID cards, unviersity credit cards, pagers, cellular phones, library books and parking stickers is required no later than the final day of employment. All technology access ends immediately after the staff member’s last date of employment, and accrued vacation days do not qualify as “days worked” for purposes of extending technology access.

C. ����app policies

Policy on discrimination and harassment

Introduction

Part of the three-fold purpose of ����app is to “perform all our tasks as a caring and diverse community.” The members of this community are part of a unity that transcends boundaries of personal characteristics. We are called to be a communion of saints in which each member contributes to the service and support of the other members. Each person, faculty, staff and student who has chosen to join the ����app community thereby declares that he or she is willing to uphold the community's stated standards of conduct.

This policy statement on discrimination and harassment explicitly states our community's commitment to treat all its members with dignity and respect as image bearers of the Creator. Discrimination, harassment and retaliation which violate this policy will not be tolerated and will be subject to disciplinary action.

Policy statement

����app prohibits unlawful discrimination on the basis of race, color, national origin, age, religion, disability, gender, marital status, sexual orientation or other characteristics protected by federal, state or local statute or ordinance.

����app affirms its commitment to maintaining a learning, working and living environment which is fair, respectful and free from harassment. ����app will apply this policy to all persons who are members of the faculty, staff or student body. This policy expressly applies to forms of harassment which are prohibited by federal, state or local statute or ordinance. In addition, there are other forms of improper harassment, based on characteristics which are not protected by these statutes. It is the policy of ����app that, although such harassment may not be expressly prohibited by law, such harassment nevertheless has no place here and will be subject to disciplinary action. Illustrative examples include harassment based upon physical appearance or social or economic status.

No one at the university may retaliate in any way against a person who makes a report of discrimination or harassment.

Prohibited conduct

It is a violation of this policy to engage in any of the following conduct:

• Unlawful discrimination in providing employment or educational opportunities, benefits or privileges; the creation of unlawful discriminatory work or educational conditions, or the use of unlawful discriminatory evaluation standards in employment or education if the basis of that treatment is, in whole or in part, the person's race, color, national origin, age, religion, disability, gender, marital status, sexual orientation or other characteristics protected by law or this policy.
• Harassment is severe or repeated unwelcome sexual advances or verbal comments of a sexual nature or verbal or physical conduct that denigrates or shows hostility or aversion toward an individual because of his/her legally protected characteristic, or other personal characteristic which is covered by this policy.

Harassment includes:

• Unwelcome conduct or language which creates an intimidating, hostile or offensive working environment, including epithets, slurs or negative stereotyping; threatening, intimidating, derogatory, or hostile acts; denigrating jokes; written or graphic material that degrades or shows hostility or aversion toward an individual or group. It also includes interfering with or blocking a person's legitimate movement or access in the classroom or workplace, the use of profanity to convey hostility toward others and pranks or horseplay intended to embarrass or humiliate others.
• Making submission to unwelcome sexual advances, submission to requests for sexual favors, or submission to other unwelcome verbal or physical conduct of a sexual nature a condition of any person’s employment or association with the University. It also includes making submission to, or rejection of, such conduct the basis for decisions affecting a person's employment or academic status or opportunity, for example, decisions regarding salary increases, promotions, transfers, evaluations, etc., and decisions regarding grades, recommendations, admissions, fellowships or other opportunities, etc.
• Retaliation against anyone for reporting discrimination or harassment or for participating in an investigation of a claim of harassment or discrimination.

Reporting, investigation and remedial action

The University encourages the reporting of all perceived incidents of discrimination, harassment or retaliation regardless of the offender’s identity or position. If you believe you have been the victim of conduct prohibited by this policy or witnessed such conduct, you should discuss your concerns as follows:

• Students ordinarily will bring reports to the dean of students for Student Conduct. This would apply to student reports concerning faculty, staff or fellow students.
• Staff ordinarily will report to the director of human resources.
• Faculty Members ordinarily will report to an academic dean.

If the circumstances make it inappropriate to discuss the matter with the person designated above, the matter may be brought to any one of the other persons listed above.

While there is no specific reporting time, early reporting and intervention are the most effective method of resolving actual or perceived incidents of harassment.

In addition to reporting the behavior, persons who believe they are being subjected to such conduct may, either alone or with a colleague, advise the offender that his or her behavior is unwelcome and request that it be discontinued. Prompt notice often can resolve the problem. The university recognizes, however, that an individual may prefer to use only the reporting procedure described above.

Reported allegations of discrimination, harassment, or retaliation will be promptly and thoroughly investigated. Confidentiality will be maintained consistent with an adequate and thorough investigation and appropriate corrective action. At any time after a report is made, an informal resolution process may be suggested. However, participation in such a process is voluntary and if the reporting person or the accused declines, the formal procedure will continue.

Complaints against faculty will be processed according to the procedures in the Handbook for Teaching Faculty. Complaints against staff will be processed according to the procedures in the Employee Handbook. Complaints against students will be processed according to the procedures in the Student Handbook. Complaints against other persons, such as visitors or third party suppliers doing business within the ����app community, will be processed in a manner suitable for the circumstances, as determined by the university.

Individuals found to have violated this policy will be subject to disciplinary action which may include sanctions up to and including termination of employment or enrollment.

False complaints

The university will seriously investigate all complaints. However, it also recognizes that false complaints are likely to cause significant damage to the person and reputation of an individual who is wrongfully accused. Individuals found to have knowingly made false complaints will be subject to disciplinary action which may include sanctions up to and including termination of employment or enrollment.

A complaint which is erroneous, but was made in good faith, will not be subject to disciplinary action.

First amendment considerations

����app is a Christian institution situated within the Reformed tradition. As such, the university may, under the Free Exercise Clause of the First Amendment to the Constitution of the United States and various relevant statutes, lawfully discriminate on the basis of religious and confessional criteria in its hiring, personnel practices and admissions. One example is the University’s use of religious faith, confessional commitments and church membership as conditions of employment for faculty and administrators with faculty status. Another example relates to sexual conduct. Though it is the university's policy to assure equal opportunity in its hiring, personnel practices and admissions without regard to marital status or sexual orientation, sexual relations outside of marriage are proscribed (See e.g., Handbook for Teaching Faculty – Section 6.1.2). Marriage is understood by the university and the Christian Reformed Church, with which it is affiliated, to be a covenantal union between a man and a woman.

The policies and procedures set forth in this document do not abrogate the university’s rights under the First Amendment or relevant statutes, nor do they limit the ability of the university to take disciplinary action against members of the community who violate the university's legitimate requirements or standards of behavior.

April 8, 2004 : Approved by Planning and Priorities Committee
May 3, 2004: Approved by Faculty Senate

Policy on Americans with Disabilities Act

In accordance with the Americans with Disabilities Act and the Michigan Persons with Disabilities Civil Rights Act, ����app supports employment of qualified individuals with disabilities. Consistent with legal regulations and current university policy, ����app provides individuals with disabilities reasonable accommodations to allow them to participate in university activities, programs and services. A staff member seeking accommodation can obtain a and a from the human resources office.

Policy on employment of relatives

Relationship to another individual employed by the university will not constitute an advantage for appointment, promotion, retention, salary or leave of absence granted by the university. The basic criteria for appointment and promotion of all university faculty, staff and student employees will be appropriate qualifications and performance. A staff member is not permitted to supervise a person to whom he or she is related. ����app follows the anti-nepotism guidelines further described in the university policy on employment of relatives.

Policy on consensual romantic relationships

Part of the three-fold purpose of ����app is “to perform all our tasks as a caring and diverse educational community.” As a Christian academic community, the members of ����app strive to live by a biblical sexual ethic; our sexuality is not to be expressed in a manipulative way. Consensual romantic relationships, when they involve a relationship of authority, can give rise to conflicts of interest and are potentially exploitative. In addition, such relationships can create an uncomfortable work or educational environment for other students, faculty and staff. Employees of ����app are expected to be aware of their professional responsibilities and avoid apparent or actual conflicts of interest, favoritism or bias in their relationships.

The term “romantic relationships,” as used in this document, is difficult to define in its entirety. However, evidence of a romantic relationship may include but not be limited to the following behaviors: a pattern of exclusivity between the couple; time spent together as a couple after work hours; physical touching that implies a romantic intention or desire; the sharing of personal information appropriate for a romantic relationship but beyond the boundaries of a professional workplace relationship; actual physical intimacy; written communications or other actions that imply or directly indicate romantic interest.

Faculty, and staff who have mentoring roles with students, have a special relationship with students. As with clergy or counselors, a mentoring relationship is particularly vulnerable to abuse, due to the elements of differential power. Romantic relationships are not allowed where a mentoring relationship exists.

Romantic relationships are not allowed between faculty members and students. The mentoring relationship exists between all faculty and all students, not merely in the many cases of direct professional responsibility, such as teaching, assigning grades, advising, writing recommendations, directing performances, coaching, supervising research, making decisions about awards, disciplining and any other action which may affect a student’s current or future study or employment. The decision to become a faculty member or a student at the university assumes this mentoring relationship and precludes engaging in such a romantic relationship.

Romantic relationships are not allowed between students and staff members in mentoring positions with students (e.g., administrative staff who work with students in Student Life, Admissions, and Financial Aid). The mentoring relationship exists between any such staff member and students, not merely in the many cases of direct professional responsibility, such as Prelude courses, admissions counseling, financial aid planning, writing recommendations for jobs, disciplining, and any other action which may affect a student’s current or future study or employment. The decision to become a student at the university or a member of staff in a position that is defined by a mentoring role with students assumes this mentoring relationship and precludes engaging in such a romantic relationship.

Romantic relationships are not allowed between employees of ����app when a supervisory relationship is involved. This applies to all employees (faculty, staff or student) and their supervisors. The power differential makes such relationships open to abuse and to charges of sexual harassment or unprofessional conduct. Such relationships can also create a hostile work environment for others.

Note that ����app’s Policy on Employment of Relatives (Handbook for Teaching Faculty Section 6.7 and Employee Handbook) forbids spouses and other immediate family members from supervising one another, and requires approval of the president for spouses to be co-workers in the same department.

Where students have supervisory employment roles with other students (e.g., in Food Services), a mentoring role (e.g., resident assistants in the dorms), or otherwise have authority that affects the work or educational environment of other students, they are discouraged from having a romantic relationship with a student under their authority.

Exceptions to the above prohibitions (e.g. in the circumstances of a pre-existing relationship) will be considered by the provost or the director of human resources on a limited, case-by-case basis. Faculty or staff with questions about the application or effect of this policy should consult with the provost or the director of human resources.

Complaints may be filed by the student or subordinate in the relationship, by a supervisor, or by third parties who are affected by the relationship. The complaint could be of sexual harassment, unprofessional conduct, or hostile educational or work environment. Procedures for filing and handling of such complaints are addressed in the Student Handbook (Appendix C), Handbook for Teaching Faculty (Section 6.5), and Employee Handbook (Rules of Conduct & Policy).

Third parties who feel that their learning, campus life, or work environment has been negatively affected by a specific romantic relationship between faculty, staff, or students should report their complaint to the appropriate supervisor or department chair and to human resources.

Policy on outside employment

Full-time employment at ����app means that ����app is the primary employer, and that the working time of all staff members must be devoted to university work.

Consulting

On occasion, ����app staff members may have the opportunity to act in a consulting role, either paid or unpaid, on normally scheduled workdays. Provided that the consulting arrangement is both beneficial to the university and enhances the staff member's skills, the university supports these opportunities by granting up to twelve additional days per year to provide the required services. “Consulting Leave” may be granted with or without pay for one day per month or twelve days per year. A must be approved in writing by the divisional vice president (or president) prior to the consulting engagement. Consulting services may not constitute a conflict of interest, nor may the staff member use proprietary information of ����app. ����app facilities and equipment may be used only if approved by the divisional vice president (or president) as part of the consulting arrangement.

Conflict of interest

Staff members are prohibited from engaging in private business or professional activities in which there is, or appears to be, a conflict of interest between the individual's private interest and the interest of ����app.

A conflict of interest exists when any individual engages in activities that could reasonably be expected to impair or adversely influence his or her judgment with respect to promoting the best interest of the university; that impair or adversely influence the performance of his or her duties to the university; or when a person benefits financially beyond his or her normal compensation, either directly or indirectly, from his or her employment or appointment.

In any case in which a conflict of interest exists, or the appearance of a conflict of interest may exist, it is the duty of the staff member to disclose the conflict of interest to his or her supervisor.

Proprietary information

During the course of employment, a staff member may develop or have access to proprietary information. Proprietary information is not generally known to the public and is normally of economic benefit to ����app.

In consideration of employment, a staff member will not at any time during of after employment use proprietary information to his or her own advantage or disclose such proprietary information to any person or company unless first approved by the divisional vice president.

Technology policies

Certain standards of performance and conduct are expected from a university staff member when he or she uses university-owned computers, telephone, and other electronic devices (including but not limited to digital cameras, PDAs, cellular phones, e-mail, internet use, etc.).

Phone use

Personal telephone calls, both incoming and outgoing, are discouraged. They interfere with a staff member's work, and ����app is charged for each local call. However, it is recognized that there are times when personal calls must be made or received during business hours. These calls should be held to a minimum and should, if at all possible, be made during breaks or at lunch time. Charges for all personal long distance and cellular phone calls are the responsibility of the staff member.

Responsible use of technology

"Grateful for the advances in science and technology, we make careful use of their products, on guard against idolatry and harmful research, and careful to use them in ways that answer to God's demands to love our neighbor and to care for the earth and its creatures." (Paragraph 52, Our World Belongs to God, CRC Publications, 1988.)

As a community that yields to the leadership of Jesus Christ, ����app expects responsible use of technology by enfranchised users of ����app information technology resources.

This policy defines responsible use as regards to:

• Respect for one another's need for access
• Respect for one another's values and feelings
• Respect for one another's property
• Respect for one another's privacy
• The stewardly use of the university's information technologies

For more information, please refer to the policy on responsible use of technology.

Safety and health policy

����app is committed to maintaining and improving a safe and healthful workplace for its employees. Compliance with environmental health and occupational safety (EHOS) regulations is essential to this task. Violations of these standards may pose serious safety and health risks not only to the employee but also to all who work in the vicinity of the employee.

����app recognizes the importance of compliance with federal, state, and local EHOS standards. Accordingly, it is expected that all employees will abide by the requirements set forth by regulatory agencies as specified in ����app's various EHOS programs.

The Committee on Environmental Health and Safety serves to identify and to help resolve issues related to personal safety in the work place. Any action or condition that is or might be unsafe or detrimental to the health of staff members should be reported to the human resources office, Campus Safety, or the environmental health and occupational safety officer. If a staff member is involved in an accident or suffers personal injury arising out of and in the course of university business, he or she should seek immediate medical treatment and fill out an injury report form within 24 hours of the injury.

For more information see the faculty handbook policy on compliance with Federal, State and Local environmental health and occupational safety standards.

Dress code policy

Clothing should be appropriate for the particular position and should be in good taste. Summertime and Friday attire is generally "business casual." For those offices where the public is encountered on a regular basis or for individuals who have appointments with the public, regular business attire is preferred. The goal is for all staff members to represent the university in the best possible light at all times.

Identification cards policy

Identification cards are issued to each staff member by the student housing office. Lost or stolen ID cards should be reported; replacements are furnished for staff at no cost. ID cards are required for building access, Campus Store discounts, box office purchases, library check-outs and so on. ID cards must be returned by the staff member upon leaving employment at ����app.

Name tags are issued to each new staff member by human resources. Each staff member is expected to wear his or her name tag as a matter of hospitality and campus safety.

Automobiles and parking policy

Each staff member must register his or her personal automobiles with and affix a staff parking sticker on the lower right-hand corner of his or her car windshield. Parking on campus is available on a first-come, first-served basis. Staff members may not park in spaces designated for visitors, handicapped individuals, delivery vehicles, service vehicles or in places prohibited for fire or safety reasons. Staff members are responsible for paying parking tickets promptly. The university assumes no responsibility for damage to vehicles or theft of articles from vehicles while on campus property. Staff members are asked to use caution while driving on campus and to observe the posted speed limit (the campus speed limit is 25 mph unless otherwise posted). Michigan motor vehicle regulations apply to all driving on campus.

Policy on use of university property, name, stationery and trademark

A staff member is expected to exercise due care in the use of university property and to use such property only for authorized purposes.

����app does not permit the use of its name, image, trademark, service mark or stationery for any purpose other than official ����app business or correspondence.

Employee substance abuse policy

����app has a vital interest in maintaining a safe, healthful and efficient workplace for its employees. Being under the influence of illegal drugs or alcohol on the job may pose serious safety and health risks not only to the user but to all those who work with the user.

����app recognizes that its future is largely dependent upon the physical and psychological health of its employees. Accordingly, it is the right, obligation and intent of ����app to maintain a safe, healthful and efficient working environment for all of its employees and to protect ����app's reputation, property, equipment and operations.

Preemployment Screening

����app maintains the right to require preemployment screening to prevent hiring individuals who use illegal drugs or individuals whose use of alcohol or marijuana would impair or cause unsafe job performance.

On-the-Job Use, Possession, or Distribution of Drugs or Alcohol

1. Alcohol: Being under the influence of alcohol by any employee while performing ����app business or while on ����app property is prohibited. Consumption or possession of alcohol in a ����app vehicle is prohibited at all times. On ����app property, consumption or possession of alcohol is prohibited with the exception of events hosted at the Prince Conference Center and/or sponsored by the university.
2. Marijuana: Being impaired by marijuana while performing ����app business or while on ����app property is prohibited. The consumption or possession of marijuana in a ����app vehicle and while on ����app property is prohibited at all times.
3. Illegal Drugs: The use, sale, purchase, transfer or possession of an illegal drug by an employee while on ����app property, while in a ����app vehicle or while performing ����app business is prohibited. The presence in any detectable amount of any illegal drug in an employee while performing ����app business, while in a ����app vehicle or while on ����app property is prohibited.

Disciplinary Action

An employee that violates the substance abuse policy could be subject to disciplinary action up to and including termination of employment. Ordinarily, the determination on the disposition of discipline is made by the supervisor in consultation with their department head, divisional vice president and the director of human resources. For more information about action steps, please reach out to the human resources office. ����app recognizes that its future is largely dependent upon the physical and psychological health of its employees. Accordingly, it is the right, obligation and intent of ����app to maintain a safe, healthful and efficient working environment for all of its employees and to protect ����app's reputation, property, equipment and operations.

The employee substance abuse policy is also found in the faculty handbook.

Smoking policy

According to Grand Rapids Clean Indoor Air Ordinance and ����app’s Smoking Policy, ����app is a smoke-free campus with the exception of specifically designated smoking areas. Smoking is prohibited in all campus buildings. Those who choose to smoke must do so only during regular break periods, in designated smoking areas and must dispose of trash appropriately.

Policy on civil defense and severe weather warning

In cases of fire, the fire alarm will sound and staff members should immediately evacuate their building. Evacuation directions are posted in each building's hallways and in classrooms, meeting rooms and other areas around the university. In cases of a tornado warning, the civil defense siren will sound and staff should move to the nearest shelter (typically located on the first floor or in the basement of each building).

Because ����app is primarily a residential university, it does not usually close normal operations in cases of severe winter weather. Exceptions are made only when it is clear that the university facilities cannot be used due to heating, electrical, or other mechanical failure, or when public and campus roadways are completely impassable. No academic or administrative department may close unless the university itself closes.

In those rare circumstances when the campus must be closed, local radio and television stations will be so notified for regular reporting to the public. In the event of a delayed opening, a partial closing, or a full closing, staff member compensation shall be governed as circumstances dictate. Please see the human resources office for further information.

Policy on solicitation

����app encourages participation in charitable and other causes. For the continued efficiency of operations, however, the university must place some limitations on solicitation in university buildings and offices and on campus grounds. Specifically, either verbal or written solicitations on behalf of any organization, individual, or cause are allowed only during the non-working time of all staff members involved. In the same manner, distribution of pamphlets, petitions, or similar material on behalf of any organization, individual or cause is allowed only during non-working time in non-working areas.

Policy on pets in the workplace

To maintain an environment that enables work to be done with minimal distraction and disruption, shows respect and courtesy for co-workers, and reduces the potential of health concerns, safety concerns and facility damage, pets are not permitted in university buildings (this includes during both business and non-business hours), with the exception of approved service dogs.

All pets on university grounds must be kept under reasonable control by leash and may not be left unattended. Pet owners are required to keep their animals from being an annoyance to the students, faculty and staff of the university.

The owner or person having custody of any pet that defecates on ����app property shall immediately remove all feces and dispose of it properly. Pet owners will be required to make restitution for any damage caused by pets or costs of cleanup after pets.

Faculty, staff and students who fail to abide by this policy may be subject to disciplinary action. Pets in violation of this policy may be impounded at the owner's expense.

Policy on ����app activities

One of the benefits of working for ����app is the opportunity for intellectual, physical, social and spiritual growth through participation in community events.

Staff members are encouraged to attend chapel services, campus-wide assemblies, January Series lectures, university-sponsored lunches, receptions and community-building events as departmental needs allow. These activities are voluntary and approval must be obtained from the supervisor if participation goes beyond regular breaks or lunch periods. If you receive approval, the time is treated as time worked. If the activity falls outside normal work hours, the time is not paid.

Additionally, the university offers two 30 minute periods* (up to an hour per week for full-time staff) for employees to participate in approved ����app wellness activities. This time can include on-campus Healthy Habits classes and seminars as well as initiatives such as the campus-sponsored Bible study in the fall. The time must be approved by your supervisor and is designed to be used at the beginning or end of the day or in conjunction with your unpaid lunch break. *The two half hours are designed to be used for university scheduled activities and not in conjunction with personal exercise time.

Policy banning weapons on campus

No weapons of any kind are allowed on campus, except as authorized by the Board of Trustees. Weapons include but are not limited to firearms, ammunition, explosives, switchblades, paint-ball guns, "Air-soft" guns, BB guns, potato launchers, bows and arrows, slingshots and similar devices. Exceptions for Campus Safety supervisors are governed by the university’s Use of Force Policy.

D. Code of conduct & performance expectations

As stated in the introduction to this handbook, the mission of ����app forms the foundation for our working community, and the success of the university in living out this mission is related directly to the competence, performance and conduct of its staff members. ����app asks each staff member to participate in this community by being accountable to and responsible for one another. It is, therefore, necessary for the university to hold clearly stated expectations for performance and conduct, with consistent procedures both for review and resolution.

Responsibilities

Staff members at ����app are expected to exemplify personal integrity, honesty, respect, humility, courage, generosity, gratitude, gentleness, kindness, patience and self-control in their words and actions. Many of these qualities are identified by the apostle Paul as the "gifts of the Spirit" (Colossians 3, Galatians 5), and staff members should strive with God’s help to demonstrate these virtues both in their professional activities and in their personal lives. Implementation of these standards and expectations is both an individual and a community responsibility.

Although each staff member is expected to strive to live out these virtues and to perform the tasks of his or her position in a satisfactory or exemplary manner, directors and supervisors are responsible for maintaining standards of performance and conduct, communicating and defining expectations and following the appropriate procedures for review and resolution. These procedures are outlined in Appendix B: problem review and grievance procedure.

Application and limitations

The standards of conduct and corrective action procedures contained in the appendices of this document are not intended to be all-inclusive. They do, however, take the place of any rules previously published. Though the university wishes to make its standards clear and to impose corrective action procedures in a progressive manner, certain actions could result in suspension or immediate discharge. In such a case, the fact that the action has not been specifically covered in this document or that progressive discipline has not been applied shall not affect the appropriateness of the immediate discharge.

Staff members are subject to discharge for misconduct that includes but is not limited to such offenses that appear to have caused, or appear likely to cause, serious and lasting harm to another person or the university. Among the offenses that may fall into this category are: fraud; theft; insubordination; dishonesty, unacceptable job performance; unauthorized release of confidential university data or information; professional misconduct; abuse of a spouse, child, or student; sexual misconduct, including sexual relations outside marriage; abuse or derogation on the basis of race, ethnicity, gender or other violation of the policy on discrimination and harassment; immoderate anger, slander, or verbal abuse; abuse of alcohol or other drugs; persistent use of profane or obscene language; and intentional destruction of the university’s property or another staff member’s property.

Staff members are subject to corrective action for other less serious misconduct such as, but not limited to, improper work performance, discourteous behavior, absenteeism, tardiness or other violations of university policies or standards of conduct.

Conflict resolution

In any organization with many jobs and many people, different points of view develop about a given situation. Recognizing this, ����app has developed a procedure for resolving these differences in an orderly and fair manner. The goal at ����app is to be a community that follows Christian principles while seeking to resolve any conflicts that may occur between members of the university community. These procedures are designed to protect the due process rights of complainants while at the same time resolving disputes at a personal level as close as possible to the point of origin. The hope is that the procedures described in Appendix B: problem review and grievance procedure are needed rarely, and when used, lead to restoration of community.

Compensation and Benefits

A. Compensation

����app seeks "to gather diverse people and gifts around a common pledge and purpose" (����app University mission statement). To ensure that staff members are rewarded fairly and appropriately for their contributions, ����app uses the guiding principles below.

The primary objective of the ����app compensation program is to attract, retain, motivate and reward qualified staff members who demonstrate a commitment to "keen and lively work in their chosen fields and to sharing its fruits with others" (����app mission statement). At ����app, staff members are expected to be faithful stewards of the responsibilities and resources entrusted to them.

In return, ����app is committed to paying fair compensation based on job responsibilities and accountabilities consistent with the Policy on Discrimination and Harassment. ����app strives, in conjunction with approved budgets, to compensate all staff members consistently and in a fair and equitable manner as they meet performance objectives.

In the process of salary determination, identified compensatable factors for all ����app positions provide a base for establishing internal equity. Job market and budget realities provide the context for salary determination.

Payroll information

Non-exempt staff members are paid an hourly wage on a bi-weekly basis, one week after the end of each two-week reporting period. The payroll office must receive a properly submitted time record by 12:00 noon on the Monday following the end of the two-week time period. During holiday weeks submissions may be requested earlier. The payroll office provides direct-deposit options.

Exempt staff members are paid an annual salary distributed over twenty-four equal semi-monthly pay periods. Pay dates are on the 1st and 15th of each month. If the pay date falls on either a Saturday or a Sunday, the pay date will be the Friday prior, except for January 1, which will be paid the following working day.

Recording work time

Non-exempt staff members

Wage and hour laws require all non-exempt staff members to file timely and accurate work records. Non-exempt (hourly) staff members are paid on a biweekly schedule (every other Friday). Hours worked, sick and leave time are submitted electronically. Additional information about web time card entry is available on the payroll website.

Exempt staff members

Supervisors and staff members are responsible for maintaining and monitoring a written record of sick leave, vacation time and all other time away from work (e.g., conferences) for all exempt staff members.

Performance development program

The (PDP) is designed to promote communication between supervisors and staff members, facilitate effective job performance and identify opportunities to develop skills, set goals and gain learning experiences. Staff members are entitled to fair and honest comments about job performance and appreciation and support for a job well done. For administrators with faculty status, the reappointment process serves as the PDP in a reappointment year.

New staff members will receive a performance appraisal at the completion of their orientation. Thereafter, the performance of each staff member will be reviewed at least once per year by the supervisor.

Discretionary wage increases

At the discretion of each divisional vice president—with a recommendation from a staff member’s supervisor, an excellent performance review and available funds—discretionary wage increases and/or salary bonuses may be awarded.

Compensation for completion of advanced degrees

����app encourages personal and professional development of staff and administrators, including the investment in obtaining advanced degrees from ����app and/or other institutions of higher education. Upon a staff member’s successful completion of a relevant advanced degree (Masters or Doctorate) higher than his or her current degree, ����app increases his or her salary by 2 percent.

Overtime (non-exempt staff members only)

Policy

����app strives to staff all operations at a level that prevents regular overtime by non-exempt staff. The use of part-time staff members to fill the gaps is usually a more economical approach. However, when exceptions arise, in compliance with Department of Labor standards, ����app compensates staff members at a rate of 150 percent of the staff member’s standard hourly rate for time worked in excess of 40 hours per week. All overtime must be pre-approved in writing by the staff member’s supervisor in consultation with the divisional vice president.

Computation

Time worked beyond forty hours in any given week is compensated at 150 percent of the standard hourly rate. For a week during which a staff member has been absent, a portion of the time because of illness, vacation, funeral leave, jury duty, or a holiday, any extra hours worked are paid at the regular hourly rate until total hours worked for that week exceed 40.

Work on holidays

If a staff member is required to work during a ����app-designated holiday, holiday pay of 150 percent of the normally hourly rate will be paid in addition to the regular pay for the holiday. This holiday pay rate is applicable even if the staff member does not work over 40 hours that week. When this exception takes place, the supervising director must verify the staff member’s time.

Retirement plan

Eligible staff members are enrolled in the University’s 403(b) defined contribution retirement plan. The retirement plan is designed to provide staff members with a source of income in planning for their retirement needs. Once eligible, the university contributes an amount equal to either 5 percent or 10 percent of the annualized salary (based on classification and years of service) to the enrolled employee’s contract at TIAA. This contribution is reported on the staff member”s salary information sheet. Details about the plan are made available at the time of employment and periodically thereafter. The employee has opportunities to contribute additional funds into a variety of supplemental retirement annuities (403(b) plans).

staff members may also make tax-deferred contributions to a supplemental retirement plan (SRA) subject to IRS limitations.

B. Insurance benefits

Health and dental insurance

staff members may enroll in the single coverage option of health (including prescription) and/or dental insurance programs. Coverage begins on the first day of employment. Both the university and the staff member contribute to the cost of health and dental insurance. The premium share contribution for eligible part-time staff members is pro-rated based on the percentage of time worked. At the time of initial employment, and annually thereafter, detailed information about each health plan is made available to enrolled staff members. ����app operates on a fiscal year for all health plans.

Dependent coverage

An staff member may enroll his or her dependents in the family coverage, or a spouse or child in the double coverage option of the health insurance program. Both the university and the staff member contribute to the cost of insurance for double or family coverage. The premium share contribution for eligible part-time staff members who are less than 0.75 FTE is pro-rated based on the percentage of time worked. See the human resources office for premium shares amounts.

Change in status

If a staff member’s , it is the responsibility of the staff member to notify the human resources office within thirty days of the “qualifying event” to initiate the necessary procedures to implement a change in coverage. The same is true if a staff member becomes a parent, or if a staff member’s dependent is no longer eligible because of age and/or full-time student status. ����app is not responsible for loss of insurance if the staff member does not initiate coverage changes within thirty days of the qualifying event.

Benefits enrollment

July 1 has been established as the beginning of the health plan year. At the time of initial employment, and annually thereafter in May or June, an opportunity is provided for staff members to make plan changes. In addition, certain (such as change in marital status, becoming a parent, etc.) also trigger the ability to make plan changes.

Please refer to the benefits eligibility chart for eligibility for this benefit.

Flexible spending account

����app offers a Flexible Spending Account (FSA) program to provide a means for staff members to pay unreimbursed medical and child day-care expenses with pre-tax dollars. These unreimbursed medical expenses typically include deductibles, co-pays, unreimbursed health/dental care costs, orthodontia and vision care. These FSA elections are taken as payroll deductions on a fiscal-year basis per federal guidelines.

to participate in this program.

Termination of benefits

For employees enrolled in health/prescription insurance or dental insurance, these benefits are terminated at the end of the month of the employee’s last working day. Coverage for life insurance, disability insurance and workers compensation insurance are terminated as of the employee’s last day worked for those enrolled. Accrued vacation days do not qualify as “days worked” for benefit coverage. Employees enrolled in the flexible spending program who have remaining balances must request reimbursement within 30 days after ending employment.

COBRA

Under the federal Consolidated Omnibus Budget Reconciliation Act (COBRA), any staff member who loses medical and/or dental insurance coverage as a result of a reduction of hours of employment or termination of employment is eligible for group health and/or dental insurance continuation coverage at his or her expense. In addition, spouses or dependents of staff members who become ineligible for benefits may choose to participate, at their own expense, in a continuation of group health insurance coverage. According to the guidelines set by COBRA, the continuation can extend for a period of time not greater than eighteen months for the staff member and not greater than thirty-six months for dependents. Full information about the details of coverage is available from the human resources office.

Please refer to the for eligibility for this benefit.

Life insurance

Beginning on the first day of employment, staff members are insured under ����app’s group plan for an amount equal to two times their base annual compensation, taken up to a maximum of $100,000. Each staff member is required to name a beneficiary for this policy. This group plan also includes a $4,000 benefit paid in the event of the death of a spouse and a $2,000 benefit paid in the event of the death of a dependent child. If a staff member employment at ����app, he or she may elect to convert the group life insurance policy to an individual policy with no medical examination required.

Please refer to the benefits eligibility chart for eligibility for this benefit.

Disability insurance

are automatically enrolled in the university’s long-term disability insurance program. This insurance is effective on the first day of the month following thirty days of employment. If a staff member becomes disabled, the long-term disability plan provides benefits of up to 60 percent of his or her annualized salary; he or she continues to receive health insurance and retirement benefits. Further information about this plan is available from the human resources office.

Workers’ compensation insurance

The Michigan Workers’ Compensation Act has provisions that govern the treatment of persons who suffer injury and/or disability while at work. If a staff member is arising out of and in the course of university business, he or she should seek immediate medical treatment and fill out an Injury Report Form within twenty-four hours of the injury, if possible.

Please refer to the benefits eligibility chart for eligibility for this benefit.

C. Time away from work benefits

D. Other benefits

Adoption reimbursement benefit

An adoption reimbursement benefit is available to all eligible staff members. Eligible staff members who are regularly scheduled to work less than full-time are eligible for reimbursement on a pro-rated basis. The amount of reimbursement is set annually. To apply for this benefit, please contact the human resources office.

Please refer to the for eligibility for this benefit.

Education benefits for staff members

����app tuition waiver

Full-time employees may enroll in free university and/or ����app Theological Seminary courses at a rate of up to eight credits per year. Credits may not be banked from one academic year to the next. Part-time staff can enroll up to four credits, for every 1,000 hours worked in a contiguous two-year period. These tuition benefits apply to any credit-bearing courses at an undergraduate or graduate level. Credits can not be redeemed after termination of employment from ����app.

A tuition waiver request from university employees for the waiving of university of seminary tuition costs must be approved before the course begins. are available in the human resources office.

Employees must complete the admissions process either as a regular or guest student. Please check with the admissions office for more information.

Tuition reimbursement for off-campus courses

To promote continuing professional development, ����app offers reimbursement for eligible staff members for a portion of the cost of an off-campus course that is taken to improve certain job-related skills, provided it is done with the recommendation of the staff member’s supervisor and with prior authorization from the director of human resources. The course should relate directly to the staff member’s current or potential future work at ����app . The vice president of the appropriate division should judge, prior to the applicant’s enrollment in the course, if the course relates to the staff member’s work. Reimbursement is made upon successful completion of the course, when documentation of the grade received and receipt of paid tuition is presented to the human resources office. If a staff member receives reimbursement and does not continue employment with the University for a six-month period following the conclusion of the course, the tuition reimbursement must be repaid to the university. are available in SharePoint.

Please refer to the to confirm eligibility for these benefits.

As per Internal Revenue Service regulations, an employee may exclude up to $5,250 of education assistance benefits per year. However, if ����app pays more than $5,250 towards your educational benefits in one year, you are required to pay tax on any amount exceeding $5,250. For more information on employer-provided education assistance benefits, visit the .

Educational benefits for spouses

����app tuition waiver

The spouse of a full-time university staff member can audit, without charge, university courses (excluding laboratory courses, workshop courses, ����app Theological Seminary courses and courses in the applied arts). A of one-half tuition is granted to the spouse of a full-time staff member who takes a university course for credit, provided the spouse registers for the course during the late registration period. This partial waiver is limited to one course per semester.

Staff member are available in the human resources office.

Please refer to the for eligibility for this benefit

Educational benefits for dependents

����app dependent tuition waiver

The ����app dependent tuition waiver is available to all eligible staff members whose dependent children (until age twenty-four) enroll at and attend ����app. The program provides a waiver of up to 100 percent of tuition and is available to staff members only during the years of employment. Tuition waiver applications and specific procedures for participating in this program are available in the human resources office. All questions regarding eligibility should be directed to the director of human resources. Questions regarding calculation of the waiver and coordination of scholarships and grants should be directed to the admissions and financial aid office.

K-12 Christian school tuition grant

K-12 tuition grants are offered to eligible children of all eligible staff. A staff member becomes eligible for the K-12 tuition grant at the beginning of the semester following one year of eligible employment.

This program is administered by the Grand Rapids Christian Schools (GRCS) Foundation and covers eligible children in both non-GRCS and GRCS Christian schools. Generally, this grant is equal to 20 percent of the child’s tuition (not to exceed 20 percent of GRCS tuition). Christian school tuition grant applications are made available through the human resources office. All questions regarding eligibility should be directed to the director of human resources.

Please refer to the for eligibility for this benefit.

Library

All staff members have full library privileges. Books may be checked out with a staff ID card.

Athletic events and cultural activities

Many concerts, athletic events and art gallery shows sponsored by ����app are open to the public. For programs requiring a public admission fee, full-time and part-time (greater than 50 percent FTE) staff members are frequently given reduced-rate tickets. Information about any given event is available from Event Services, which handles tickets for all campus events.

Use of recreational facilities

All indoor and outdoor recreational facilities are available to all staff members free of charge. the department of Kinesiology regularly publishes the open hours for various facilities, such as the pool, racquetball court, and weight room. Locker and laundry privileges are also available. A refundable deposit is required to obtain a locker.

Mail room and printing services

Staff members may use Mail Services to send personal mail and packages. United Parcel Service is also available. Staff members are required to pay the postage for all personal mail and must do their own packaging.

Staff members may use on-campus Printing Services for personal copy needs, including color copies. Staff members are required to pay for all personal copying.

Rental of facilities for personal or family use

Staff members are encouraged to use campus facilities for anniversary dinners, wedding receptions and other events. For personal or immediate family use, the facility-use fee is discounted 50 percent. If staff members wish to use Creative Dining Services on campus, please consult with them as to current prices, as no discount is offered on food charges.

Discounted rental rates for rooms and facilities in the Prince Conference Center are available by calling its hotel or sales manager.

Childcare resources

����app makes available two rooms for short-term childcare and one room for nursing mothers. Both rooms are located in the Chapel Undercroft. For more information, room rules and hours of use, visit childcare resources page.

Childcare rooms

In partnership with Woodlawn Christian Reformed Church, the University has set aside two childcare areas on campus. The first is a nursery/toddler room and the second is a Sunday school area with child-sized furniture. The childcare rooms are available for children of faculty, staff members and students of the university. The parent must provide a caregiver (over the age of 14) to accompany his or her child(ren). Responsibility for selecting and employing a childcare provider rests solely with each parent. Room reservations can be made by printing off the and sending it to the human resources office.

Nursing mothers room

Employees unable to locate a private place, in close proximity to their work area, to express breast milk should contact human resources.

Appendices

Appendix A: Types of corrective action

If the performance or conduct of a staff member is unsatisfactory, the following actions may be initiated to try to improve the performance or conduct to meet expectations. In most cases these actions are initiated only after informally working with the staff member to try to resolve performance or conduct concerns. The intent of any action, with the exception of discharge, is to restore the performance or conduct of the staff member and build the strength of the ����app community.

The action taken is dependent upon the nature of the problem, the willingness and ability of the staff member to benefit from corrective action, and what, if any, other forms of corrective action have occurred in the past. The action(s) taken will not always include all of the below, nor will the various actions necessarily be applied in any specific sequence. These procedures are guidelines and do not affect employment status as generally defined in the handbook.

Verbal communication

The supervisor of a staff member may notify a staff member verbally regarding conduct or performance that needs to change. Following a formal verbal notification, a written description of the situation and the action taken (designated as a “verbal communication”) will be placed in the personnel file of the staff member. The staff member will be asked to sign this written description as an indication that a copy has been delivered to him or her, and will be given the opportunity to provide a written response.

Written communication

If a written communication (see ) is issued, a complete record of the offense(s) and the action(s) taken shall be shown and explained to the staff member. A copy shall be placed in his or her personnel file. As with a verbal communication, a signature will be obtained from the staff member, and he or she will be given the opportunity to provide a written response. If a staff member believes that he or she is not being treated fairly, he or she is encouraged to seek consultation with a representative from the Human Resources Office, at which point he or she may file an appeal using the problem review and grievance procedure.

Suspension without pay

The staff member may be suspended without pay for an appropriate amount of time. This action may be taken for a serious violation, for repeated lesser violations of the code of conduct, or for failure to meet job responsibilities. If a staff member believes that he or she is not being treated fairly, he or she is encouraged to seek consultation with a representative from the human resources office, at which point he or she may file an appeal using the problem review and grievance procedure.

Demotion

In certain cases appropriate corrective action may result in demotion to a position of lesser responsibility and compensation. This action is most likely to be used in cases relating to performance and failure to meet job responsibilities. If a staff member believes that he or she is not being treated fairly, he or she is encouraged to seek consultation with a representative from the human resources office, at which point he or she may file an appeal using the problem review and grievance procedure.

Discharge

The employment of a staff member may be terminated. This action is taken for a serious violation, for repeated lesser violations of the code of conduct, or for failure to meet job responsibilities. Any staff member who is discharged may appeal that decision according to the policies outlined in the formal grievance procedure.

Appendix B: Problem review and grievance procedure

This process is designed to provide an orderly and discreet review for the resolution of work-related conflicts, including appeals for corrective actions and involuntary termination. Consistent with the handling of all performance and disciplinary matters, the university seeks to handle the process with discretion and sensitivity.

A staff member who feels wronged should present his or her concern and request for action directly to the immediate supervisor to discuss the conflict or corrective action. If a staff member has a problem of such a sensitive nature that it cannot be discussed with his or her immediate supervisor, he or she should request a meeting with a representative from the Human Resources Office.

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At any time, a representative from the Human Resources Office is available to assist a staff member who believes that he or she has been treated unfairly. This representative can help a staff member think through an issue, assist in documenting any complaint, or serve as an advisor. This representative does not, however, represent the staff member nor advocate his or her position at any time during the resolution process.

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No retribution or other adverse action will be taken against any staff member for filing a complaint, and work accommodations will be made, if warranted, based on the nature of the complaint.

Problem review procedure

At the time a staff member has an unresolved issue, the staff member may contact the Human Resources Office to request that the Problem Review Procedure be utilized. The staff member should send a brief written description of the problem and the desired outcome to the Human Resources Office. With the staff member’s approval, a representative from the Human Resources Office will arrange a private meeting with the staff member, his or her supervisor, and any other relevant participant of the problem.

The staff member will have the opportunity to present his or her complaint and an attempt will be made to resolve the problem. If the problem cannot be resolved, the staff member will be advised of the Formal Grievance Procedure.

Formal Grievance Procedure

Grievances must be filed with the Human Resources Office within thirty days of the corrective action, involuntary termination, or policy violation. The staff member must present the appeal using the appropriate form, which will be provided by the Human Resources Office. The forms must be filled out completely, subject to the circumstances of each case.

Corrective Action or Employment Termination for Job Performance and/or Misconduct-Related Reasons

A staff member may appeal his or her corrective action or termination for job performance and/or misconduct reasons. In such a case, the grounds for appeal are limited to the following:

• That the staff member is not responsible for any, or a significant part, of the unsatisfactory job performance or misconduct given as reasons for corrective action or termination;
• That although the staff member is responsible for the conduct or lack thereof that was the ground for corrective action or termination, the penalty is disproportionate to the misconduct or poor performance;
• The process was not fair and impartial;
• That the corrective action or termination violates an established policy of the university.

Employment Termination Due to Reduction, Reorganization, or Elimination of Position

A staff member may experience termination of employment when a department of the university is reduced in size, is eliminated, is merged, or is reorganized. This may occur for a variety of reasons, such as a redefinition of a mission, economic or budgetary considerations, or other factors. The grounds for appeal for such a termination are limited to the following:

• That the reason given for the termination (reorganization) is a pretext for removing the staff member;
• The decision was not made using a fair and impartial process; or
• That the selection of the staff member or the staff member’s position for termination violates an established policy of the university.

Upon request by the staff member to the Human Resources Office, assistance in preparing a grievance will be provided by a representative from the Human Resources Office who will be appointed by the director of human resources. Such a representative will assist and coach, but will not advocate for, the staff member.

Steps of the Grievance Procedure

Step 1

After receiving the Grievance Form, the director of human resources will initiate a thorough investigation, including interviews with all parties affected to discuss the grievance and identify possible resolutions. The director will complete the investigation and respond in writing, or in a format accessible to the complainant, within thirty calendar days of receiving the complaint.

The director’s response is final in all matters other than suspension without pay, demotion, involuntary termination, and claimed violations of the Policy on Discrimination and Harassment or Equal Employment Opportunity policies.

Step 2

If the problem is still not resolved to the staff member’s satisfaction, he or she may file an appeal of the decision with the Office of the President within ten calendar days of the Step 1 response. Ordinarily, the staff member and the director of human resources are expected to cover in written form all issues and facts involved in the appeal.

The president or designee may meet with the staff member, director of human resources, and other persons as deemed appropriate. The president or designee will ensure that the staff member has the opportunity to respond to all material evidence before a decision is made.

The president or designee will issue a written decision within ten calendar days after the conclusion of his or her investigation. The decision is final in all matters other than those involving involuntary termination.

Step 3

If, in cases of involuntary termination, the staff member is not satisfied with the result of Step 2, the staff member may appeal to the executive committee of the Board of Trustees, in writing, within ten calendar days after receipt of the Step 2 response. The executive committee may delegate its role to an ad hoc sub-committee and will schedule a hearing promptly. The hearing will be conducted according to the procedure set forth below.

Access to information

A staff member will be given access, at reasonable times and places, to such non-confidential information as he or she may reasonably request to adequately pursue an appeal and prepare for meetings and hearings in Steps 2 and 3.

Representation

At any of the meetings and hearings provided for in the formal grievance procedure, the staff member may be accompanied by another person (not an attorney) to provide support and assistance.�� The staff member will speak for himself or herself, and the accompanying person will not speak or otherwise function as an attorney or advocate.

Conduct of Hearing

The Step 3 hearing will be conducted according to the following guidelines:

• The hearing body (executive committee or designated sub-committee) will appoint a hearing officer, who may be a member of the hearing body or may be an outsider.
• The University will proceed first with its proofs (documents, testimony, and other evidence).�� The staff member may cross-examine any witnesses and respond to such other evidence.
• At the conclusion of the university’s presentation, the terminated staff member may present proofs (documents, testimony, and other evidence), and the university’s representatives may cross-examine and respond.
• Further rebuttal by the university and/or the terminated staff member will be at the discretion of the hearing body.
• At the conclusion of the proofs, the hearing body will give each party an opportunity to make closing arguments, orally and/or in writing. If the hearing body requires additional evidence before rendering its decision, it will so advise the parties before the conclusion of the hearing and will give the parties a reasonable opportunity, generally not to exceed five to ten days, to comment or rebut.
• The hearing body will issue its decision in writing within thirty calendar days after closing arguments have been made. The written decision will indicate whether the termination is upheld and whether any remedy is awarded to the staff member. If the staff member is awarded any remedy, such remedy may include reinstatement to the staff member's previous position or to other employment by the university, either with or without lost compensation and/or benefits, or severance benefits without re-employment by the university.

A copy of the appeal and the final determination will be kept in the Human Resources Office and the appeal and final determination will remain confidential.

This procedure is intended to provide the sole and exclusive means to the staff member to enforce all of the policies and procedures of ����app that relate in any way to corrective action or termination of employment.

Appendix C: Benefits eligibility

����app employees, please log into the for specific plan information.